I don't see my imported gift cards.

If you have never manually issued gift cards, or don't have an existing gift card product, it's possible that after importing your cards you will still see the "Add/Issue Gift Cards" screen under the Gift Cards tab of your Shopify Admin dashboard. To resolve this, you will need to add a dummy gift card product, giving you access to the previously imported cards. 

In order to access your imported cards, please do the following:

1. From the Gift Cards tab of your dashboard, select the "Add gift card product" button.

2. On the "Create gift card" screen, add a title (such as "Test Gift Card"), select "Draft" from the Product Status dropdown, and click "

3. From the Shopify Admin dashboard, reopen the Gift Card tab, where you should see all of your imported cards in addition to the one you just created!

If you have confirmed the successful import of your gift cards and the steps above did not resolve your problem, please contact us for further assistance. 

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