Getting a Missing Column Error or General CSV Error
If you're getting a missing column error or a csv error it usually has to do with having missing headings or misplace headings. Even if a column like email or phone are blank you've got to leave the corresponding headings.
One other consideration is to make sure your CSV is in UTF-8 format. This is the required format for Shopify + Selling Point. If you're using Excel there's a tendency to export CSV's with malformed formatting. You can get around this by using Google Sheets and exporting from there.
Here's a perfect example:
These are all of the columns that are necessary to import.
- Code
- Initial Value
- Balance
- Currency
Everything else is optional. However, you do need the headers even if they are empty.
Here's the Gift Card CSV template so it's close at hand: